Heidi Kivelä has extensive experience in the financial industry, with a focus on banking IT services, application management, and business transformations. Heidi has held various leadership roles at CGI Finland and Finanssi-Kontio Oy, with responsibilities in service delivery, operations management, and consulting services. Heidi also has a background in relationship management, corporate finance, and investment advisory. Heidi holds a Master of Science degree in Finance from the University of Westminster and is a Certified Credit Analyst from Aalto University Executive Education and Professional Development.