Isabel Michaud

Isabel Michaud is currently a Principal Advisor in management at CGI, where they provide expertise in business analysis, change management, and process optimization. They previously held various leadership and training roles at organizations such as La Capitale and SSQ Groupe financier. Isabel earned several certifications, including FLMI and Prosci Change Management, along with a DEC in Sciences humaines from CÉGEP Lévis-Lauzon. With a rich background in the insurance sector, Isabel has dedicated years to enhancing processes and training within the industry.