Jean-Marc Bigras, MBA, is currently the Directeur Conseil at CGI, where they specialize in Six Sigma, Lean Continuous Improvement, and Business Process Management. They served as Directeur Service Excellence at Vidéotron from 2012 to 2015 and worked as a consultant from 2010 to 2016. Prior to these roles, Jean-Marc held positions as a Plant Manager and in Business Improvement at Quebecor World from 2003 to 2009. They earned an MBA from HEC Montréal and a degree in engineering from Université de Sherbrooke.
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