Johanna Tervi

Johanna Tervi is currently the Director of Operations at CGI, where they are responsible for driving strategic initiatives and ensuring operational excellence within the Business Unit Public. They hold a Master's degree in Service Design and a Bachelor of Business Administration in B2B Sales, which complement their extensive experience in retail and customer experience management. Previously, Johanna has held positions such as Sales Support Coordinator at Marimekko and Store Manager and Buyer at MINNA PARIKKA, where they focused on enhancing customer experiences and operational efficiency. In their free time, Johanna enjoys various sports activities to recharge.