John-B. Bily is a seasoned Power Platform and Dynamics 365 Functional Architect currently working at CGI, one of the largest independent IT and business consulting services firms globally. With extensive experience as a Senior Consultant and Subject Matter Expert in CRM, John-B. has supported various companies in optimizing their business operations across sales, customer service, marketing, and operations. Prior roles include CRM Consultant positions at ACCEO Solutions, Gestisoft, and several others, showcasing a diverse background in both technology and business development. Additionally, John-B. was a freelance journalist and deputy chief editor for prominent IT publications early in their career.
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