John Fowler has over 15 years of experience in service management and support roles, having worked at companies such as Morgan Stanley, Atos, and Barclaycard. In previous roles, John supported credit card systems and managed service delivery projects, emphasizing ITIL-based processes and stakeholder management. Currently, John serves as a Lead Consultant in the ServiceNow Advisory Practice at CGI, where they apply their extensive expertise in service management and integration.
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