Lester Day is a seasoned Change Management Specialist with extensive experience in IT service management and process improvement, primarily within CGI since July 2014. Currently, Lester oversees the transition of new clients into CGI Change Management, focusing on consultancy from pre-live stages to live service. With previous roles at CGI Federal and Logica, Lester has successfully managed the migration of over 100 clients to BMC Remedy ITSM and implemented ITIL-aligned processes across various sectors including Energy and Utilities, and Automotive. Beginning a career at Royal London Insurance, Lester has built a robust foundation in IT support and infrastructure.
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