Luis Santana

Luis Santana is an experienced IT professional with a career spanning over 18 years, currently serving as the IT Desktop Technician Team Lead at CGI since February 2014. In this role, Luis provides technical leadership and coordinates IT support efforts, focusing on improving current environments and implementing IT initiatives. Previous positions include Manager of Information Security & Network Systems at boot IT up, where Luis specialized in custom computer builds and systems administration, and IT Systems Specialist III at Technisource, where responsibilities included resolving escalated service desk issues. Luis holds a Bachelor of Applied Science in Information Technology from Western Governors University and has completed specialized training in Linux systems administration.