Maria Catanase is a Director Consulting Expert at CGI, where they design and enrich service offerings aimed at optimizing internal processes. With a diverse background in customer experience, continuous improvement, and agility, Maria has held roles such as Service Delivery Manager at IBM and Project Manager at Societe Generale European Business Services. They possess a Master’s degree in French Language Training from Université Paul Valéry and a Bachelor's degree in Humanities from Universitatea de Vest din Timișoara. Maria's prior experience includes positions in technical support and quality assurance, where they applied Lean Six Sigma methodologies to improve service delivery.
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