Mark Brown is an experienced Senior Information Technology Service Management Consultant with a strong background in the information technology and services industry. They have held positions such as ITIL Service Manager at Cambridge Assessment and Senior IS Project Manager in the Royal Air Force, where they led various teams and projects focused on enhancing system capabilities and support. Currently, Mark is serving as an IT Service Management Senior Consultant at CGI while pursuing a Postgraduate Diploma in Advanced Information Systems from Cranfield University.
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