Mark Townsend is a veteran IT professional and product leader currently serving as Director, Enterprise Business Leader at CGI. Mark specializes in driving enterprise technology modernization, AI/ML innovation, and Agile transformations, aligning business objectives with user needs across various industries including retail and manufacturing. Previously, Mark held key positions at organizations such as Daugherty Business Solutions, where they led initiatives that significantly enhanced operational efficiency and user satisfaction. They earned a Master's degree in Information Systems from Kennesaw State University and a Bachelor's degree in Industrial Engineering Technologies from Southern Polytechnic State University.
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