Markus Nieminen

Markus Nieminen is a Senior Service Delivery Manager at CGI, where they hold overall responsibility for service delivery management and customer relationships. With previous roles including Service Manager and head of analytics, development, and end-user experience, Markus has extensive experience in IT service management and global projects. They began their career as a Process Worker at Rautaruukki and later progressed through various positions at Logica, specializing in testing and ITIL practices. Markus earned a Bachelor's degree in Computer Systems Networking and Telecommunications from Hämeen Ammattikorkeakoulu.