Martin Riley is a Service Delivery Manager known for being highly organized and methodical in their approach to work. With a strong background in IT service desk operations and customer service, Martin has held various roles, including Service Desk Specialist and Network Engineer at TalkTalk, where they led the technical service request department and trained team members. Martin also served as a Service Delivery Manager at CGI, overseeing service desk performance and addressing escalations. With extensive experience and technical competence in systems such as Windows 10 and Microsoft Office/365, Martin adapts easily to new technologies and thrives in both team-based and independent environments.
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