Matti Jäppinen is an experienced Business Partner working as a Manager Expert in the Center of Expertise for Quality at CGI. With a strong background in the information technology and services industry, they have developed skills in Service-Level Agreements, IT Strategy, and Project Portfolio Management. Matti previously held positions at IBM, Microsoft, and Logica, where they managed customer service teams, designed infrastructure solutions, and oversaw service delivery for large clients. Matti earned a Bachelor's degree in Information Technology from HAAGA-HELIA University of Applied Sciences.
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