Michael K. is an experienced Agile Coach currently at CGI, with a robust background in IT service management and training. They have previously held roles such as Principal Consultant at Tata Consultancy Services and Head of Education at ITSM Consulting AG. Michael has developed expertise in ITIL, project management, and business coaching, furthering their skills through multiple accreditations and training in Design Thinking and Agile methodologies. Their career spans over two decades, emphasizing consulting, coaching, and training across various organizations.
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