Mohamed Niyaz is an experienced IT service management professional currently serving as a Lead Analyst at CGI, focusing on environment and release management. Previously, they held various roles at Tata Consultancy Services, HCL Technologies, Hewlett Packard Enterprise, and Reliance Communications, gaining expertise in change management, project management, and service delivery management. Mohamed earned a Master of Business Administration in Human Resources Management from the University of Madras and a Bachelor of Science in Computer Science from Mohamed Sathak College of Arts and Science. They hold an ITIL v4 certification, underscoring their commitment to best practices in IT service management.
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