Nina Ahola is the Director of Consulting Services for the ServiceNow Center of Excellence in Finland at CGI. With over 20 years of experience in international business across retail and 14 years in HR, IT Service Management, and system development, they have managed transitions to operational business processes and developed various integration tools. Nina holds a Master of Science in Economics with a focus on Entrepreneurship and Business Management and Corporate Law from the Helsinki School of Economics. They are skilled in digital transformation, change management, and resource planning, with a proven track record in enhancing customer relationship activities and operational efficiencies.
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