Novejit Dhillon is a Service Architect with a diverse background in IT service management, demonstrating significant expertise in managing complex IT service contracts across various sectors, including retail, government, and financial services. Previously, Novejit held key roles such as Global Major Incident/Problem Manager and Global Change Manager at SCC, and Service Desk Lead at Trustmarque. Novejit is noted for a proactive approach to process improvement and excels in stakeholder management, consistently striving to exceed expectations. Currently, Novejit is furthering their career at CGI as a Service Architect, building on a foundation of robust experience in service operations and project management.
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