Patrick Dufort is a service-oriented professional with over 20 years of experience in client integration, product, and service management. They currently serve as Chef de service at CGI and have previously held various senior roles at Bell, including Senior Manager for the Service Assurance Team, where they led a team of 32 technicians, and Specialist in Project Integration and Management. Patrick has a focus on optimizing business processes and developing team competencies. They are also pursuing a Certificat d'aptitude professionnelle in Information Technology Project Management at HEC Montréal.
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