Prabakaran Balaraman is a Change/SLA Manager at CGI with over 19 years of overall experience, including more than 15 years in the IT industry. ITIL 4 certified, Prabakaran excels in Service Management, Change Management, and Automation, with expertise in developing dashboards and reports using ServiceNow and Qlikview. Prior to CGI, they held various analytical roles at Systems Technology Group, Intelenet Global Services, Emantras, and Wipro, focusing on metrics development and operational efficiency. Prabakaran holds a Master of Computer Applications from Madurai Kamaraj University and a Bachelor's in Computer Science from Pondicherry University.
This person is not in the org chart
This person is not in any teams
This person is not in any offices