Richard Sullivan

Richard Sullivan is a Solutions Architect at CGI Federal with 20 years of established IT experience, specializing in ITIL business process modeling, including event, problem, incident, and change management. They have held various leadership roles, such as Chief Operations Officer at Pharicode and Business Manager at Oshkosh Corporation, where they focused on aligning IT with business processes and driving organizational change. Richard has a strong management style that emphasizes leading by example and fostering employee excellence, combined with a passion for designing efficient IT processes. They hold a Masters in Information Management from Arizona State University and a Bachelor of Arts in English from the University of Southern Maine.