Rupert Burton is a Senior Solution Architect at CGI, where they are responsible for ITSM solutions across EMEA and APAC. With expertise in BMC Remedy spanning nearly a decade, Rupert has played a pivotal role in new business pre-sales consultancy, client onboarding, and operational management of enterprise-level ITSM solutions. Their past experience includes significant roles as an ITSM Solution Consultant/Architect and Service Operations Manager, where they successfully managed complex migrations and service delivery for major outsourcing contracts. Rupert holds a degree in Computing and Information Systems from Manchester University.
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