Sachin Chakraborty is an IT Service Management professional with a focus on major incident management, change management, and problem management. Sachin has held positions at several companies, including HARMAN India as a Product Support Engineer and Tata Consultancy Services as an IT Analyst. Following a tenure at Dell EMC as an Associate Delivery Specialist, Sachin currently serves as a Major Incident Manager at CGI. Certified in ITIL V3 and ITIL 4, Sachin is highly goal-oriented and self-motivated, actively pursuing opportunities in the IT service management and operations field.
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