Shajed Rony Khan is an experienced IT Service Management and Operations Leader with over a decade of expertise in service delivery and project management. Currently serving as an Information Technology Program Project Manager at Technology Delivery Center Barcelona, they have previously excelled in roles at Capgemini and Wipro Limited, focusing on IT service operations and governance. Shajed has a strong background in implementing ITIL processes and driving continuous improvement initiatives, having successfully managed service delivery for various clients and projects. They hold a vocational qualification in Business in Information Technology from Helsinki Business College.
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