Sónia Alves is a Senior Consultant in the Energy & Utilities Sector at ENDESA, bringing extensive experience from the information technology and services industry. Sónia has held various roles, including IT Consultant at CASE and IT Senior Consultant at EDINFOR, and has worked at CGI and Logica, focusing on project delivery and service management. Sónia's educational background includes a Licenciatura in Informatica e Gestão de Empresas from the Instituto Superior de Ciências do Trabalho e da Empresa, which provides a foundation for their strong skills in IT Service Management, Outsourcing, ServiceNow, ITIL, and Project Management.
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