Steve Bertolino is a Service Delivery Director at CGI, excelling in IT service delivery management since 2011. Prior to this role, Steve held positions including Senior Service Delivery Manager at Fujitsu Services Ltd and IT Consultant at Brakes, where they developed and managed IT Service Management processes. Steve's career began at Guinness plc, leading technical services for a large client base, and later at Computer Sciences Corporation as Lead Service Delivery Manager, overseeing substantial IT outsourcing contracts. With a strong background in programme management, Steve is recognized for driving service improvements and achieving customer service objectives.
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