Steve Costello is a Senior Design Leader and Strategist with nearly 20 years of experience in strategic UX leadership across various industries, including aviation, agtech, eCommerce, healthcare, fintech, and retail. They are currently a Principal Consultant and Senior User Experience Architect at CGI, leading digital modernization initiatives and mentoring design teams to achieve significant efficiency gains. In previous roles, Steve served as a Senior UX/UI Developer and Lead ASP.NET Developer, where they contributed to measurable business growth through innovative UX solutions and effective team collaboration. Holding a User Experience Master Certification (UXMC) from the Nielsen Norman Group, Steve specializes in enterprise applications and eCommerce, with a strong focus on reducing friction and enhancing user engagement.
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