Taru Honkonen is an experienced and results-driven Service Director at CGI, specializing in service strategies, people management, and customer engagement within the IT industry. With over 20 years of experience, they previously held roles as a Project Manager, Programmer, Product Manager, and Head of Web Competence Team at Sofor Oy. At CGI, Taru led a business unit focused on ERP solutions and managed centralized ITIL-based Service Desk services, driving efficiency and optimizing service quality. Passionate about creating exceptional service experiences, Taru is dedicated to fostering a positive work culture and delivering measurable business value.
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