Thierry Dalaise is an experienced professional with a strong background in sales and call center management. Notable positions include Sales Director at MarinaReservation.com, where Thierry achieved a doubling of turnover within three months, and General Manager at AMOMA.com, focusing on operational strategies and revenue enhancement. Thierry also served as Call Center Director at OLOTELS LTD and contributed to various roles related to customer service, sales, and operational efficiency across multiple companies. Recent roles include Services Delivery Manager at Everience Romania and Acting Consulting Director at CGI, emphasizing IT helpdesk management and operational delivery. Skills encompass creating and optimizing call center processes, employee training, and strategic planning.
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