Thomas Ma has extensive experience in technical support and management. From February 2018 to October 2024, Thomas served as a Managerial Assistant at New 5 Star Chinese. Subsequently, a brief tenure as a Sortation Associate at Amazon Business occurred from November 2023 to January 2024. Currently, Thomas is a Service Desk Technical Analyst at CGI, providing 1st and 2nd line support in both macOS and Windows environments. Academically, Thomas completed A Levels at Woking College and pursued degrees in Computing and Information Technology and a Master's in Computer and Information Systems Security/Information Assurance at the University of Surrey, spanning from 2018 to 2024.
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