Tony Kemp is a Senior Service Leader and Thought Leader with over 15 years of experience in transforming operations within tech-enabled environments. They have successfully overseen multi-million-pound budgets, led teams of over 50, and boosted customer satisfaction while managing service delivery in various high-stakes roles. Previously, at Capita, they directed a £30M contract supporting NHS connectivity and shaped business strategies to enhance customer experience. Currently, Tony is a Senior Consultant at CGI, focusing on strategic transformation initiatives. They are pursuing opportunities in senior leadership and consulting that leverage their expertise in scalable service delivery and digital transformation.
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