Vijay Shingadi is an experienced professional with a strong background in technical services and service delivery management. Beginning as a Technical Lead at Yukthi Systems Pvt. Ltd. from December 2002 to September 2004, Vijay provided customer site support in a mixed environment of Windows and Linux servers. Following that, Vijay worked at IBM India Pvt. Ltd. from September 2004 to August 2012, where responsibilities included mentoring a team of over 70 members and enhancing client satisfaction across multiple regions. Currently at CGI since August 2012, Vijay manages a 45-member SOC analyst team while overseeing multi-client portfolios in North America, focusing on operational growth and business development. Vijay holds a Bachelor of Computer Science degree from Nagpur University.
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