Wendy O’Hagan has extensive experience in the IT and customer service sectors, beginning as an IT Servicedesk Analyst at Scottish Daily Record and Sunday Mail Ltd from November 2004 to May 2014. Following this role, Wendy transitioned to ACCESS LLP in July 2014, serving as an IT Analyst and later as Service Desk Team Leader. Currently, Wendy holds the position of Service Delivery Manager at CGI, starting in July 2021, while also managing responsibilities in SRSA and Supply Chain. Wendy possesses a diverse range of qualifications and skills related to IT Servicedesk Support and Service Management.
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