William (Bill) Vance is a Sr. Technical Consultant specializing in ITIL v.4 and data center management. Their extensive experience encompasses various roles in technical support, operations, and business management across multiple industries, including significant positions at the University of Toronto and Purolator Courier. Holding a diploma in Computer Operations and further education in Information Technology and Business Management, they possess skills in energy efficiency, end-user support, and physical security design. Bill combines technical and management expertise to implement solutions and enhance operational efficiency.
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