Eric Mancini is a Coordinator, Operations Lead, and Financial Analyst in Virtual Infrastructure Services at CGI. They began their career at IBM as a Technical Support Analyst and held various roles at CGI from 2011 to 2014, including Incident Management Technical Team Leader and Technical Team Leader for Cloud Services. Throughout their tenure at CGI, they focused on incident management, team coaching, process improvement, and client support. Eric holds a DEC in Computer Science from Vanier College and a High School Diploma from Pierrefonds Comprehensive High School.

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