Clarice Chng is currently the Head of Operations Management at CHAGEE, leading a team dedicated to enhancing service quality in retail operations. With over 19 years of experience in the industry, they have played pivotal roles at Starbucks Coffee in both Singapore and China, including positions as Store Manager and Senior Operations Services Manager. Clarice holds a BSc in Banking & Finance from the University of London, earned between 2007 and 2010. Their expertise lies in transforming complex challenges into streamlined processes, particularly in food safety and customer service.
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