Maxwell Davison

Maxwell Davison currently serves as the Director of Global Customer Experience at Chainalysis Inc., focusing on optimizing customer experience to enhance transparency in the blockchain economy. Prior to this role, Maxwell held the position of Sr. Manager Customer Experience Operations at PandaDoc, where emphasis was on crafting meaningful experiences throughout the customer journey. Experience as a Sales Operations Consultant included Salesforce and Hubspot implementation and optimization. Prior roles include Senior Director of Customer Success Operations at SharpSpring, where strategy-focused teams accelerated customer-centered initiatives, and Director of Customer Success and Sales at Cirrus Insight, which involved aligning customer-facing interactions across various departments. Maxwell also led research on the Japanese market for Cirrus Insight and was involved in lead generation efforts. Educational background includes a Bachelor of Arts in Teaching English as a Second or Foreign Language from Maryville College and a language program in Japanese Language and Literature at Ritsumeikan Asia Pacific University.