Mohammad Hasan

Mohammad Hasan is an experienced Customer Support Manager at Chainalysis Inc., where responsibilities include scaling the APAC Support team and establishing KPI reporting dashboards. Previously, Mohammad played a pivotal role as the first APAC team member at Chainalysis, significantly improving key performance indicators within the initial months. Prior experience includes serving as a Technical Support Analyst at BMC Software, where the launch of a SharePoint site enhanced team productivity, and roles at Apple, where Mohammad managed technical escalations and supervised a team of Level 1 advisors. Mohammad holds a Bachelor of Engineering in Electrical Engineering from the National University of Singapore.