Quentin B. is an experienced CRM professional currently serving as Sr. CRM Manager in the Fashion Division at Chalhoub Group since November 2018, where responsibilities include overseeing 17 luxury brands and managing a team of CRM experts. Quentin's expertise encompasses the development and implementation of online and offline CRM strategies, clienteling tools, and cross-functional project management. Previously, roles included CRM & Digital Project Manager at American Vintage Officiel and Account Manager at Yellow Pages in Canada, focusing on digital marketing portfolios. Quentin holds a Professional Certificate in Digital Marketing Management from the University of Toronto and a BBA from INSEEC.
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