Andrew Lee is an experienced IT Service Management Process Lead in the luxury retail industry, currently serving as a Senior Manager for Service Design and Transition at CHANEL. They previously held various roles at Atos and Nike, including Delivery Manager for Consumer & Marketplace, where they focused on ITSM process governance and execution across regions. Andrew's educational background includes a Bachelor and Master of Computer Science from La Trobe University, equipping them with a solid foundation for their innovative and customer-focused approach in IT.
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