Carole M. is an experienced professional in the luxury retail sector, currently serving in a client service management role for the Canadian market at CHANEL since April 2023. Previous positions include Assistant Store Manager at Tara Jarmon Officiel, various sales roles at Hermès, Tiffany & Co., and Banana Republic, and a consultancy role at OMNES Education, focusing on the luxury industry. Carole possesses expertise in client experience creation, project management, customer relations, and team management, alongside a strong foundation in visual merchandising and sales strategies. Educational qualifications include a Bachelor's degree in Communication from UQTR, a Master's in Luxury Marketing from CREA, and ongoing studies in Business/Corporate Communications at HES-SO.
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