Mark Morgan

Mark Morgan, MBA, M.S., is currently the Head of BI+CRM Tech at CHANEL, where they drive transformation at the intersection of business intelligence and customer relationship management. With extensive experience as a technology leader, Mark has previously held significant roles at companies such as Slalom, Shiseido, and McDonald's Corporation, focusing on program management and operational efficiency. Mark's educational background includes an MBA from Hult International Business School and a Master's in Management and Systems from New York University, alongside ongoing studies in Strategic Logistics Management. Their career is marked by a commitment to aligning technology with business value, enhancing data-driven decision-making, and optimizing customer journeys.