Nan Zhou is currently the CRM Lead for Chanel Fragrance & Beauty in South East Asia and Australia. They have extensive experience in CRM strategy and marketing across various sectors, having held positions such as Senior CRM Manager and CRM Consulting Manager. Nan previously worked at arvato China, where they focused on corporate strategy development and marketing intelligence. They earned a Master's degree in International Business Development from the Université de Neuchâtel, which they are currently pursuing.
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