Nathan Marcelo

Nathan Marcelo is a seasoned professional with extensive experience in digital engagement and omnichannel strategy. Currently serving as Senior Manager Omnichannel Experience at CHANEL since September 2022, Nathan is responsible for designing luxury experiences and leading the Omnichannel Technology Strategy. Prior to this role, Nathan held various leadership positions at Philip Morris International from April 2015 to August 2022, including Head of Digital and Customer Care, where digital transformation and customer engagement strategies were developed. Nathan's earlier roles encompass IT management and systems administration, showcasing a strong foundation in technology and project management, augmented by a Bachelor’s degree in Information Technology focusing on Networks and Security from Griffith University.