Roy Chan

ERP Process And Support Manager

Roy Chan is an experienced professional in IT management and digital transformation, currently serving as the ERP Process and Support Manager at CHANEL since June 2013. In this role, Roy has successfully led the implementation of a region-wide ERP system, enhanced the skills of offshore support teams, and established a framework for regional change control. Prior experience includes serving as Regional IT Project Lead at adidas and roles such as Business Solutions Manager and IT Manager at various companies. Roy holds multiple advanced degrees, including a Master of Philosophy in Linguistics and Computer Science from The Chinese University of Hong Kong, and continued education in design thinking from INSEAD.

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