Martijn Simons is a passionate Customer Experience leader dedicated to building high-performing Customer Service teams and enhancing the customer journey through technology and a human touch. They served as the Director of Customer Service at Ziggo from 2010 to 2013 and have held various leadership roles at companies like Dyson and Sonos, where they focused on customer experience operations across EMEA and China. Currently, Martijn is the Operations Director at Change while continuing to sharpen their leadership skills through professional development courses. Their educational background includes a Co-active Coaching certification and participation in senior management programs.
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