Yanic Cilon

Yanic Cilon is a Senior Teamleider at Change, bringing over 14 years of experience in customer contact and a passion for mentoring young adults in commercial settings. Previously, Yanic held roles including Contactcenter Manager at Skondras Group and Interim Project Specialist at Open State Foundation, where they focused on analyzing municipal processes for government transparency. Yanic’s leadership style is characterized by involvement, enthusiasm, and a commitment to team success and individual growth. They have also completed education in Audio Visual Design and Communication Management, further enhancing their skill set in leadership and project management.