David Caldicott is an experienced IT professional currently serving as the Head of Service Delivery at Change8 since January 2022, where the focus is on IT Service Delivery within the organization. Prior to this role, David held various positions at Hermes from September 2012 to January 2022, including Head of IT Client Engagement and Head of Service & Operations, leading a team of over 50 professionals. Earlier roles included Deputy Head of Service at Hermes UK and IT Service Manager at Pearson Education, along with a position as Major Incident Manager at O2 UK. David holds educational qualifications from Nene College and Fitzharrys.
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