Lilian Navarro

Lilian Navarro is currently the Senior Director of Customer Success at ChangeEngine, where they lead a team focused on enhancing customer engagement and driving long-term value. With a background in visual design and marketing, Lilian previously served as a Senior Designer at TORO PINTO and an Art and Marketing Director at oifios mx. They have cultivated a robust skill set in customer engagement, strategic planning, and mentorship over their career, contributing to a significant increase in customer satisfaction and retention. Lilian's educational background includes a degree from ITESO Universidad Jesuita de Guadalajara, completed in 2016.