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Information Technology

ChannelAssist

ChannelAssist's headquarters in Vaughan, Canada

David Auld

Patrick Li

Derek Smith

Brooke Friendly

Bilal Asad

Bonnie Roebuck

The Leadership Team at ChannelAssist is responsible for setting the strategic direction of the company, ensuring alignment across departments, and driving organizational growth. With expertise spanning finance, customer experience, marketing, and global sales, this team collaborates to enhance channel incentives, improve performance tracking, and engage sales representatives effectively. Their leadership fosters innovation and operational excellence within the company.

Leadership Team

The Account Management Team at ChannelAssist oversees client relationships to ensure the successful implementation and optimization of our channel incentives platform. They work closely with clients to drive channel sales, track performance, and engage sales representatives, providing strategic guidance and support tailored to each client's needs.

Account Management Team

The Vice Presidents team at ChannelAssist leads key company functions by developing innovative product strategies, managing financial health, driving marketing initiatives, enhancing customer experiences, and overseeing global sales to ensure robust channel performance and engagement.

Vice Presidents

The Program Management team at ChannelAssist oversees the design, execution, and optimization of channel incentives programs. They ensure seamless integration and exceptional client experiences across different regions, particularly focusing on EMEA. Their efforts drive channel sales, enhance performance tracking, and engage sales reps to maximize productivity.

Program Management

The Customer Experience Team at ChannelAssist focuses on ensuring exceptional customer interactions and satisfaction. They manage business performance, handle customer inquiries, lead escalation processes, and maintain high standards of customer care across North America and APJ regions.

Customer Experience Team

This department focuses on ensuring the quality and performance of products through systematic testing and evaluation.

ChannelAssist

Org chart

Teams

Leadership Team

Account Management Team

Vice Presidents

Program Management

Customer Experience Team

Quality Assurance

Offices

ChannelAssist

Org chart

Teams

Leadership Team

Account Management Team

Vice Presidents

Program Management

Customer Experience Team

Quality Assurance

Offices

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